How it works

We Make Life Easy

SimplyFixIT is your go to repair shop in Tri City of Kitchener, Waterloo and Cambridge. We specialize in the repair of iPhone, Mac, Samsung, iPad, computers and laptop repairs. We fix it all. Whether you are in need of a screen replacement, water damage repair, or data recovery, we can take care of it all. All of our repairs are done in-store with an average turn around time of 30-45 minutes. Our quality parts and well trained technicians allow us to provide lifetime guarantee for our parts and labor. We also have refurbished phones for sale & trade. Our goal is simple, to provide the best customer experience along with affordable prices. Contact us today for all your cell phone repair needs.We know life (and schedules) can be tricky so we made it an important point to have our whole process be quick, simple and hassle free.


1

We gather some quick info

Who, What, When, How Much? Navigate through our easy booking system to search for your desired repair service by name, brand or model number to locate the correct device. Then tell us what issues you are facing and price is revealed. The whole process takes less than a minute!

2

We provide you an instant price quote

Promises promises,What you see is what you pay. Applicable taxes and warranty have already been applied. Additional charges may apply for heavy frame damage, water damage or other unreported issues.

3

You book a service

Let us know when you can make it in and we will reserve a technician and the necessary parts for your repair. You then stop by and we will handle the rest! We also welcome walk-ins!

4

You enjoy your revived device!

And help us grow by spreading the word. We are local, family owned and operated business. We thrive on word of mouth. Please help to be a part of our success.



Why use us?

We have been professionally repairing devices since the original iPhone was released. We have fixed thousands of devices since we started and we look forward to fixing thousands more.

The price you see, is the price you get. Guaranteed.

The are no nasty surprises or hidden charges when your phone arrives with us, if you have booked the correct repair service needed we will complete the repair at the quoted price. If there are any other issues found you will be notified before the new or original repair is carried out. Should you decide not to go ahead, we will be happy to cancel the entire order and return your device.

Our fast payment really is the fastest.

We know the world as we know it relies on connectivity. We boast the quickest turn around for repair in the region. Holding the stock we need to deliver In Store appointments and call out services in as little as just 30 minutes, and mail order in as little as 48 hours from posting to receiving. Keeping your downtime to a minimum.

Fixed Up To Date Pricing.

Our team of staff managing online services are scouring the marketplace to make sure that we are competitive across the board. By checking market prices regularly gives us the ability to offer you the best service at the best price!

No Nonsense Device Repair.

No nonsense device repair. No Jargon, straight forward knowledgeable staff to answer your enquiries and requests when you need it. Book, Repair Return - We wish everything was that easy.

1st Class Customer Service.

We are proud to know that we offer the best in customer service levels, you might be able to find a repair service for your device slightly cheaper, but we promise you will not beat our service.