Reviews

Fast - smooth and efficient!! Had a printer issue and went into the store- Met Martin who immediately understood the problem and rectified it immediately- Will definitely tell others - thank you 🙏

Outstanding customer service, thank you Martin! Very fast and personable service, and I found him to be extremely knowledgeable. One laptop is fixed, now I'll be bringing in my other laptop for repairs. I would wholeheartedly recommend this shop for laptop repairs.

Outstanding customer service, thank you Martin! Very fast and personable service, and I found him to be extremely knowledgeable. One laptop is fixed, now I'll be bringing in my other laptop for repairs. I would wholeheartedly recommend this shop for laptop repairs.

Highly recommend shop for laptops and phone repair martin is so good

This gentleman went above and beyond to help me out. Trying to reprogram an old man’s phone with viruses. All fixed

Took my Lovono laptop in to have the screen fixed. They called me within 1 day to tell me they had the part in stock. The repair was completed within the hour. Price was great and service was excellent. Highly recommend.

Be aware, they are scam... went to change a single key from the keyboard and they wanted to force me to change the whole keyboard... I fixed it myself after I ordered the key from Amazon

Fast and very reliable.

Fast and great service excellent prices

Great service took no more than 10 minutes to clean AirPods and iPhone. Would highly recommend

not a very good meeting no discussion how or when ,big attitude

Great customer service and quick work. I got my phone battery replaced in under half an hour. Highly recommend.

Great customer service and quick work. I got my phone battery replaced in under half an hour. Highly recommend.

I was ready to throw my phone it was so aggravating I had a virus the pop ups wouldn't allow me enough time to download a cleaner. Took it to this guy within an hour my phone was fixed with all my Dada saved. It was surprisingly cheap way cheaper than a new phone. Thanks

I was ready to throw my phone it was so aggravating I had a virus the pop ups wouldn't allow me enough time to download a cleaner. Took it to this guy within an hour my phone was fixed with all my Dada saved. It was surprisingly cheap way cheaper than a new phone. Thanks

love the service and price. They had my laptop done in 2 days

Great experience

Wonderful nice person send me laptop pictures right away when I asked.

This place is amazing. The staff are so quick and friendly. Special thanks to Prateek who was working on October 8. Thank you, thank you!

What a fantastic place. My autistic son dropped his tablet and shattered the screen. I took it into Simplyfixit Cambridge and they took care of it right away. This tablet is my son’s lifeline and it was fixed the next day. Thank you for your great service !!!!

As a senior I really appreciate the excellent service I received. Every question answered plus other useful information. WELL DONE!

They did a fantastic job, this place will be used again if needed, highly recommend a guy named Prateek, definitely is well worth it, he really takes his time on it and does a perfect job.

Fantastic service at SimplyFixIt in Stratford! They fixed my car key fob super fast, and the price was very reasonable. Reliable and friendly service—highly recommend!

One of the most organized and cooperative store and employees I have seen. When my laptop stopped working and I went to BestBuy, they quoted me around 1.5-2.8 thousand dollars to get it fixed (if I had 2 year warranty). As my last hope I decided to give this store a try and they were able to solve my problem in 3 days. As a university student, I don’t have a lot of money but for less than 150 dollars I was able to get my laptop working again. Moreover, the employees stated that they never witnessed the issue I had with my laptop and the way they were able to resolve it in three days says a lot about them. 100% recommend them and will go back if I have any electronic issues.

One of the most organized and cooperative store and employees I have seen. When my laptop stopped working and I went to BestBuy, they quoted me around 1.5-2.8 thousand dollars to get it fixed (if I had 2 year warranty). As my last hope I decided to give this store a try and they were able to solve my problem in 3 days. As a university student, I don’t have a lot of money but for less than 150 dollars I was able to get my laptop working again. Moreover, the employees stated that they never witnessed the issue I had with my laptop and the way they were able to resolve it in three days says a lot about them. 100% recommend them and will go back if I have any electronic issues.

I was freaking out about a problem with my phone's touch screen. Manjeet was able to fix it in less than five minutes!!! Absolutely saved my life. Super knowledgeable and kind. Will be back if I need tech or help in the future

Great customer service! I got my iPad screen and battery replaced there a while back, and had to go again for an unrelated issue months after the warranty expired. The staff was super friendly, explained the process to me, and offered to fix it free of charge in 30 minutes. Would highly recommend.

Very honest, knowledgeable, and quick service. Took an older MacBook in because we couldn’t get it to turn on. Didn’t know if it was the device or the cord. Very reasonable 50 dollar deposit for his time to look at it, which he refunded to us after he discovered it was in fact the cord. Unexpected and pleasurable experience. Thanks!

I have used their service several times and have been consistently impressed--with their technical skill set and problem-solving abilities but also their ability to quickly diagnose the issue. We rely on our cell phones a great deal; having a service that fixes problems efficiently and doesn't overcharge is impressive.

Brought in an older iPad with a defective battery. They replaced the battery without damaging the already cracked screen. We were very happy with the service and quality of work!

⭐⭐⭐⭐⭐ I had an urgent printing request at Waterloo Public Square, and I honestly couldn’t have asked for better service. The staff member was incredibly polite, friendly, and went out of his way to help me. He even printed my document without charging any service fee, which I truly appreciated. Thanks to his kindness, I was able to get everything done on time. It’s rare to come across customer service like this these days, where people treat you with genuine care instead of acting like basic courtesy is a premium feature. 😄 Highly recommend this mobile service store to anyone looking for fast, reliable, and exceptional customer service. Thank you again!

My ASUS laptop had stopped powering on one day. Tried to remove the battery and replug it myself but no luck. I then went to SimplyFixIT and they gave a clear timeline and cost of getting it repaired. I was also able to reach them by phone throughout the process for questions/updates. After it got fixed, they said to come back if there was any issues and provided a 3 month warranty. There was a trackpad issue which appeared and they were able to fix it in the hour at no extra cost. I had a great experience with the repair and everyone was professional. The final cost and timeline was the same as what was explained when I first came in. Thanks again!

Got my iPad screen replaced here a few months ago. Over time it developed dead spots and kept getting worse until it was almost unusable. Waste of money. Had to go get yet another screen replacement at a different shop. Edit: It was definitely this store. Right by Waterloo square. Wish someone told me about the warranty before I got my screen replaced elsewhere

Excellent service, great communication and a very pleasant experience. The job was executed in a timely manner with great results. I will definitely spread the word about the quality of the work done and I now have them as a contact for future work. Thanks guys great job .

Fast easy work, these gentlemen cleaned my xbox series s, changed the thermal paste & fixed the noise in the fan. Was ready the very next day for pickup. Good work boys.

I've had two repairs done here and both were excellent experiences. I got a new battery in my phone and gave them the wrong phone model (my fault) so they ordered the wrong battery. They made sure I got exactly what I needed quickly and at no extra charge. So impressed! Easily a 5 star experience. They will take care of you and your devices! Thank you!

I had a great experience with SimplyFixIT Cambridge when I needed to repair the back glass of my phone. They were easy to communicate with, responsive, and provided timely service. The repair was completed professionally, and the entire process was smooth and hassle-free.

Had an amazing experience here! My phone was repaired quickly, the staff was super friendly, and they explained everything clearly. The repair quality is top‑notch and the price was very reasonable. Definitely a trustworthy place — I’ll come back for any future repairs.

I Brought in a keyboard and mouse. They were able to fix and clean the keyboard, and although the mouse couldn’t be fully repaired since the parts weren’t available, they kindly gave me a refund for the mouse. Great service! Nice and speedy

Amazing, wonderful customer service and reasonable price. I handed my broken phone in Monday and got it Tuesday all ready to go. Would recommend them to anyone with a broken phone.

Five stars for SimplyFix It! They fixed my device perfectly and kept me updated throughout the process. It’s hard to find a repair shop that is both fast and reliable, but these guys nailed it. I'll definitely be back for any future tech needs.

My phones port was dirty and wasn't charging. I tried everything. Air blasting, wet toothpick... nothing was working. PK at SimplyFixIT in Stratford was able to help me out within 15 minutes. He was fast, helpful and very friendly. 5 stars ⭐⭐⭐⭐⭐

Excellent service at Simply Fix It in Stratford. I had my iPhone 15 Pro Max screen repaired and it came back like brand new. After a bad experience at Masonville Mall where a screen replacement killed my battery (and no one warned me), this was a huge relief. No issues at all, everything works perfectly. Fast, and high quality work. Highly recommend

I recently had my Note 11 phone screen completely smashed and took it to Simply_ Fixit in Cambridge for repair. I couldn’t be more impressed with the service I received. Mr. Manjit Singh was so professional, skilled, and efficient—he managed to fix my badly damaged screen in just 45 minutes! The entire team was friendly, helpful, and made the process smooth and stress-free. It’s clear they take pride in their work and genuinely care about their customers. I highly recommend Simply Fixit to anyone in need of fast, reliable, and high-quality mobile repair services. Thank you for the excellent experience!

My go to spot for selling any old, unused/ unwanted hardware (phones, etc.). Great guy running that stand, he’s always quick and efficient! Also cleaned up my phone a bit ago and it’s working like new again! Highly recommend

Just purchased a refurbished phone here and I am so happy I did! You would never guess it was used. Great shape, and good for everything I need. Also have had them fix my old phone previously and they had it fixed within an hour. Highly recommend for any phone issues or in need of a new phone without adding to a plan.

I stopped by SimplyFixIT when my phone battery was leaking and I urgently needed it replaced. They were able to do the job in about an hour and for a fair price. The customer service was good and my phone has worked well since the repair. Overall I had a great experience with them!